Registered Zoho implementation partner
Zoho Survey Implementation for India, USA, UK, Canada, Australia, Europe and the Gulf
Zoho Survey collects structured feedback. We design questionnaires, trigger sends from CRM, Desk or Books events and build reports that managers act on.
By Harikrishnan, Founder & Chief Zoho Consultant, Flowpeak Consulting · 10+ years in Zoho, involved in 600+ Zoho implementations · Last updated
- Fixed price in writing
- Paid by milestone
- 30 days of free fixes after go-live
- Registered Zoho partner
Quick answer
Zoho Survey setup: customer feedback, NPS and employee surveys with automated sending and reports.
What we do in a Zoho Survey project
- Questionnaire and NPS design
- Automated survey triggers from other Zoho apps
- Distribution by email, link and QR
- Response reports and dashboards
- Follow-up workflows for low scores
Zoho Survey use cases by industry
Typical ways businesses use Zoho Survey. Your setup is scoped around your own process.
Healthcare
Patient feedback after visits.
Education
Student and parent feedback cycles.
Hospitality
Post-stay guest surveys.
Is Zoho Survey right for you?
A good fit when
- Collecting NPS and feedback tied to CRM or Desk events
Think twice when
- One-off polls with no follow-up
Not sure? See Zoho Forms or use the Zoho app finder.
Questions about Zoho Survey
Can surveys send automatically?
Yes, from events such as a closed ticket or a completed service.
Can results reach CRM?
Responses can be connected to contact records for follow-up.
How working with Flowpeak works
We deliver remotely from Chennai, India, and have no offices elsewhere. Harikrishnan, our founder, worked at several Zoho partner companies on 600+ implementations before founding Flowpeak in July 2024. He scopes every project, and our certified consultants deliver it.
Meetings in your working hours
Calls run on Google Meet, bookable 7:00 to 23:30 India time, Monday to Friday. That covers the UAE and Saudi working day, UK and European mornings and afternoons, and US East Coast mornings.
Your data stays yours
Everything is built in your own Zoho account and data centre. We work with the access you grant, sign an NDA and a data processing agreement before work starts, and you can remove our access at any time.
30 days of fixes after go-live
Anything that does not work as agreed is fixed at no extra cost for 30 days after go-live. After that, ongoing support is optional.
Paid by milestone
You pay by milestones agreed in your written quote. If the scope grows, we tell you and quote it before doing anything extra.
Common worries, straight answers
“Staff will resist changing habits and the rollout will stall.”
We roll out one team at a time, train each role on its own screens, and keep the first version simple. People adopt a system that removes work, so we cut steps before we add fields.
“Migration of years of historical data looks risky and slow.”
We clean and map your data first, run a test import that you check, and only then move the full history. Your old system stays readable until you sign off.
“We already pay for tools that sort of work; switching seems disruptive mid-season.”
We pick a quiet cut-over date with you and can run old and new side by side for a short period. Tools that work well can stay and be connected instead of replaced.
“Our process is unusual and off-the-shelf software will not fit.”
Most unusual steps fit with Blueprint stage rules, custom modules or a small Creator app. If something does not fit, we tell you in the first call.
Free download
Zoho go-live and user acceptance testing checklist
A free checklist for testing and launching a Zoho project: test cases, data checks, permissions, training, cut-over and the first week after go-live. Preview it
Where we deliver Zoho Survey
We work remotely from Chennai, Tamil Nadu, India. See our regional pages for India, the USA, the UK, Canada, Australia and Europe. Learn about Flowpeak or read our blog.
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