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Zoho Extensions & Integration Development

Zoho connects to a lot out of the box, but not everything. A regional payment gateway, an industry-specific tool, an internal ERP nobody is replacing soon: if it has an API, we can usually build the bridge, and package it as an extension that sits inside the Zoho screens your team already uses.

Zoho extension: a custom widget added inside a Zoho CRM record, connected to an outside systemZoho CRM · Deal recordYOUR WIDGETLive stock from your ERPBook a delivery slotOutsidesystem API
  • Registered Zoho partner
  • Zoho-certified consultants
  • 10+ years in Zoho
  • Fixed price in writing
  • 30 days of free fixes after go-live

Short answer

A Zoho extension is an add-on that adds features to a Zoho app: a widget inside a Zoho CRM record, custom buttons, connectors to outside systems and settings, packaged so it can be installed and updated as one unit. Extensions can be private to your company or published on Zoho Marketplace. Flowpeak scopes, builds, tests in a sandbox and deploys them, at a fixed price agreed after a free call.

This is for you if...

You need Zoho to talk to a system it does not natively integrate with

Your team switches between Zoho and another tool to look up the same information

The same customisation is needed across several Zoho accounts or branches

You want to build and publish a reusable extension on Zoho Marketplace

What's included

Deliverable
What it means for you
Integration scoping
What data needs to move, in which direction, and how often
API and connector design
A technical design for how the two systems talk, reviewed with you before building
Widgets and custom buttons
Screens and actions inside Zoho CRM and other apps, so nobody leaves the record
Deluge scripting and webhooks
The logic that moves and transforms data between systems
Sandbox testing
Verified in a sandbox before touching live data
Deployment
Installed privately for your account, or packaged for Zoho Marketplace review

What you receive

An extension you can install, update and hand to another admin.

Sample extension technical designTechnical designSAMPLESystems and APIsData that movesWidget screensButtons and actionsSettings for adminsError handlingSecurity review
A technical design you approve before the build
Sample extension test planSandbox testsSAMPLEInstall in sandboxWidget loadsData syncs both waysErrors are shownPermissions respectedUninstall is cleanSigned off
Tests in a sandbox before your live account
Sample extension release notesRelease notesSAMPLEVersion numberWhat it doesHow to installHow to configureKnown limitsUpdate processSupport contact
Release notes so updates are safe later

How a Zoho extension is built

Time depends mostly on the other system and its API, so we confirm it in the written scope.

Zoho extension stages: scoping, API and connector design, build, sandbox testing, deploymentStage 1Stage 2Stage 3Stage 4Stage 5ScopingYou + FlowpeakAPI and connector designFlowpeak, you reviewBuildFlowpeakSandbox testingYou + FlowpeakDeployFlowpeakInstalled

Need a ready-made connection instead? Many common Zoho integrations have a fixed, published price.

What you get at the end

Two systems that talk to each other automatically, inside the Zoho screens your team already uses: no more manual re-entry, and no data drifting out of sync.

What a Zoho extension costs

Extensions are quoted as one fixed price after a free call, based on the other system, the screens and the number of actions. Many common connections are already on the integrations price list.

Updates after Zoho or the other system changes its API can be covered by Zoho support hours or managed services.

Extension, integration or custom app?

OptionWhat it isBest when
IntegrationData moves between Zoho and another system in the backgroundYou only need data in sync
ExtensionAn installable add-on with its own screens, buttons and settingsPeople need to see or act on outside data inside Zoho, or it must be reused
Custom appA separate Zoho Creator app for a whole processThe process needs its own forms, rules and reports

Private extension or Zoho Marketplace?

Private extensionMarketplace listing
Who can install itOnly your Zoho account or the accounts you chooseAny Zoho customer
Review by ZohoNot neededReviewed by Zoho before listing
Best forYour own processes and systemsSoftware companies offering a Zoho add-on

Examples of Zoho extensions

  • A widget in Zoho CRM showing live stock or order status from your ERP
  • A button on a deal that books a delivery slot with a courier
  • A connector to a regional payment gateway or tax portal
  • Shared settings and fields rolled out to several branch Zoho accounts

Businesses we have set up Zoho for

A few of the businesses we have implemented, customised and supported Zoho for.

  • Naatchaal logo
  • Robolark logo
  • Swarna Raisins logo
  • Chat360 logo
  • Auditify Security logo
  • PV Smart Ennergyy LLP logo
  • WeAce logo
  • Dayal Eye Centre logo
  • Direct Care Assistance logo
  • IESP logo
  • Rajneethi logo
  • Jumpstart International Preschool logo
  • Lacure logo
  • Al Madani Group logo
  • Skinner Demo logo
  • Young Engineers Australia logo
  • Bright Immigration logo
  • JNS Farms logo
  • CRISPR Bits logo
  • Startup Runway logo
  • KB Power Systems logo

Clients include Naatchaal, Robolark, Swarna Raisins, Chat360, Auditify Security, PV Smart Ennergyy LLP, WeAce, Dayal Eye Centre, Direct Care Assistance, IESP, Rajneethi, Jumpstart International Preschool, Lacure, Al Madani Group, Skinner Demo, Young Engineers Australia, Bright Immigration, JNS Farms, CRISPR Bits, Startup Runway, KB Power Systems.

Questions people ask

Does this work with any third-party tool?
If the other system has an API (most modern tools do), we can usually connect it. We confirm feasibility during scoping.
Private extension vs. public Marketplace listing?
A private extension only works on your account; a Marketplace listing is reviewed by Zoho and available to any Zoho user. We can build either.
Who maintains it after Zoho updates its platform?
Extensions sometimes need updates when Zoho or the other API changes. Support hours or managed services cover this.
How long does a typical extension take?
It depends on the other system's API. We scope it and confirm the timeline in writing after the discovery call.
Is an extension the same as an integration?
Not quite. An integration moves data in the background; an extension adds screens, buttons and settings inside Zoho and can be installed and updated as one package.

Thinking about Zoho Extensions & Integration Development?

Have these answers ready and we can scope a first conversation without back-and-forth:

Which two systems need to talk to each other?

Does the other system have a documented API, as far as you know?

Is this for internal use only, or would you publish it to Zoho Marketplace?

Zoho apps we implement

  • Zoho CRM
  • Zoho Books
  • Zoho Inventory
  • Zoho Creator
  • Zoho People
  • Zoho Payroll

Not sure which apps fit your business? Book a free 30-minute call or see all Zoho products we implement

Frequently asked questions

What is a Zoho extension?

An installable add-on for a Zoho app, such as a widget inside a Zoho CRM record, custom buttons and connectors to outside systems, packaged so it can be installed and updated as one unit.

Is a Zoho extension the same as an integration?

No. An integration moves data in the background; an extension adds screens, buttons and settings inside Zoho.

What is a Zoho extension?

A packaged add-on that adds features to a Zoho app, such as custom widgets, connectors or automations, installed through Zoho Marketplace or privately.

When should I build an extension instead of a script?

When the same functionality is needed across several Zoho accounts, or needs its own settings and interface.

Can extensions be private to my company?

Yes. Extensions can be published privately for your organisation only.

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