Zoho Managed Services
Support fixes what breaks. Managed services stops it breaking, and keeps improving your Zoho as your business changes. Think of it as an outsourced Zoho admin team that has time to look ahead, not just clear the ticket queue.
- Registered Zoho partner
- Zoho-certified consultants
- 10+ years in Zoho
- Fixed price in writing
- 30 days of free fixes after go-live
Short answer
Zoho managed services means a partner takes ongoing ownership of your Zoho setup: users and licences, data quality, automations, integrations, reports and Zoho updates, with a monthly review and a quarterly roadmap. Flowpeak quotes a monthly fee after a free call, based on your users and apps, and every request still gets a first reply within 1 hour during support hours (9 am to 9 pm IST).
This is for you if...
Your Zoho setup is important enough that nobody looking after it is a real business risk
You want continuous improvement, not just fixes when something breaks
You'd rather pay a predictable monthly fee than hire a full-time Zoho admin
Your Zoho admin has left, or needs a team behind them
What's included
What you receive
You see what is being done every month, not just when something breaks.
How managed services run
After a short onboarding, the same cycle repeats every month, with a bigger review each quarter.
Not sure what state your Zoho is in? Many businesses start with a Zoho audit, which becomes the baseline for managed services.
What you get at the end
A Zoho system that keeps pace with your business instead of slowly drifting out of date because nobody owns it.
What Zoho managed services cost
Managed services are a monthly fee, quoted in writing after a free call, based on how many users, apps and integrations you have. If you only need help when you ask for it, Zoho support is a pack of 100 hours for INR 75,000 + GST in India, or USD 800 outside India.
Zoho licences are paid to Zoho directly. New apps, integrations and migrations are quoted separately at a fixed price.
Managed services, support or an in-house Zoho admin?
| Zoho support | Managed services | In-house admin | |
|---|---|---|---|
| How it works | You raise requests, we answer | We own and improve the setup | An employee runs Zoho |
| Response | Within 1 hour in support hours | Within 1 hour in support hours | Depends on their workload |
| Proactive checks | No | Yes, every month | If they have time |
| Roadmap | No | Quarterly | Usually informal |
| Cover for holidays and leaving | A team | A team | One person |
| Pricing | 100-hour pack | Monthly fee | Salary and benefits |
What do Zoho managed services cover?
- Zoho CRM, Books, Inventory, Desk, People, Projects, Creator, Analytics and the rest of Zoho One
- Users, roles, profiles and licences
- Workflows, Blueprints, approvals and custom functions
- Integrations with your other tools, and their error logs
- Data quality: duplicates, missing fields and old records
- Reports and dashboards your managers rely on
Signs you need managed services, not just support
- You raise more support requests every month
- Nobody checks integrations until something is missing
- Licences keep growing but nobody reviews who uses them
- Zoho has new features you have never switched on
- Your Zoho admin has left, or is the only person who knows the setup
Businesses we have set up Zoho for
A few of the businesses we have implemented, customised and supported Zoho for.
Clients include Naatchaal, Robolark, Swarna Raisins, Chat360, Auditify Security, PV Smart Ennergyy LLP, WeAce, Dayal Eye Centre, Direct Care Assistance, IESP, Rajneethi, Jumpstart International Preschool, Lacure, Al Madani Group, Skinner Demo, Young Engineers Australia, Bright Immigration, JNS Farms, CRISPR Bits, Startup Runway, KB Power Systems.
Questions people ask
How is this different from Zoho support?
How much do Zoho managed services cost?
How fast do you respond?
Do you replace our internal Zoho admin?
Can you manage a Zoho setup built by someone else?
Thinking about Zoho Managed Services?
Have these answers ready and we can scope a first conversation without back-and-forth:
Do you currently have anyone internally responsible for Zoho, even part-time?
How many users and Zoho apps would this need to cover?
Is there a specific problem driving this now, or is it about long-term reliability?
Zoho apps we implement
Zoho CRM
Zoho Books
Zoho Inventory
Zoho Creator
Zoho People
Zoho Payroll
Not sure which apps fit your business? Book a free 30-minute call or see all Zoho products we implement
Frequently asked questions
What are Zoho managed services?
Ongoing ownership of your Zoho setup: admin tasks, user changes, data hygiene, automations, reports, integrations and quarterly reviews.
How is this different from support?
Support reacts to requests. Managed services also plan and improve the setup proactively each month.
Who is managed services for?
Businesses without an in-house Zoho admin, or teams whose admin needs back-up.
How much do Zoho managed services cost?
A monthly fee quoted in writing after a free call, based on users, apps and integrations. For help only when you ask, the support pack is 100 hours for INR 75,000 plus GST, or USD 800.