Zoho for E-commerce
An online order touches your storefront, your warehouse, your support desk and your accountant within minutes of being placed. Flowpeak connects those four on Zoho so an order never gets stuck between systems — and so returns don't quietly eat your margin.
Discuss Your ProcessWhat we usually find
Fragmented Orders
Orders from multiple channels landing in separate places, with no single fulfilment queue.
Messy Returns
Returns and refunds tracked manually, so the real return rate is a guess.
Overwhelmed Support
Support volume growing faster than the ability to answer it consistently.
What we'll ask you first
Before we build, we understand. Your answers shape the architecture of your Zoho e-commerce stack.
Start with these answers- 1
Which platforms are you selling on — your own store, marketplaces, or both?
- 2
How are returns currently logged and refunded?
- 3
What does your current fulfilment and shipping process look like?
Where Zoho fits, function by function
We map every critical stage of your process to a specific, optimized Zoho tool.
Storefront & Orders
Orders captured and pushed straight into fulfilment, no manual re-entry.
Inventory Sync
Stock updated in real time across channels as orders come in.
Marketing Automation
Cart-abandonment and post-purchase flows based on real customer behaviour.
Customer Support
Order status, returns and queries handled from one shared inbox.
Finance & Returns
Refunds and payment reconciliation tracked against the original order.
Sales Analytics
Where customers drop off, and which products drive repeat orders.
The process, end to end
A seamless flow of data throughout your entire lifecycle.
Visitor to Cart
Order Placed
Pick, Pack & Ship
Support & Returns
Payment Reconciliation
Retargeting
Ready to talk?
Tell us your current tools, your team size and your top priority — that's all we need to scope a first conversation. No generic sales pitch, no obligation.