Registered Zoho implementation partner
Bigin by Zoho CRM Implementation for India, USA, UK, Canada, Australia, Europe and the Gulf
Bigin by Zoho CRM implementation partner and consultant for businesses in the USA, UK, Canada, Australia, Europe, the Gulf and India. Bigin is the lightweight CRM from Zoho for small teams. We set it up so a few people can track every lead, follow up on time and see the pipeline without learning a heavy CRM.
By Harikrishnan, Founder & Chief Zoho Consultant, Flowpeak Consulting · 10+ years in Zoho, involved in 600+ Zoho implementations · Last updated
- Fixed price in writing
- Paid by milestone
- 30 days of free fixes after go-live
- Registered Zoho partner
Quick answer
Bigin implementation for small teams: simple pipelines, contacts, email and WhatsApp follow-up, with a clean upgrade path to Zoho CRM.
What we do in a Bigin by Zoho CRM project
- Pipelines and stages matched to how you sell
- Contact and company import from spreadsheets
- Email, call and messaging channels connected
- Simple automation for reminders and follow-ups
- Plan for moving to Zoho CRM when you outgrow Bigin
A typical Bigin flow for a small team
Every business runs this a little differently; we map your version on a free call before quoting.
- 1
Add the contact
From forms, email or phone
Zoho Bigin
- 2
Move it through the pipeline
Drag deals across simple stages
Zoho Bigin
- 3
Follow up
Tasks, calls and email from one place
Zoho Bigin
- 4
Win and invoice
Invoice the won deal
Zoho Books
Bigin by Zoho CRM use cases by industry
Typical ways businesses use Bigin by Zoho CRM. Your setup is scoped around your own process.
Professional Services
One pipeline from enquiry to proposal for a small consultancy.
Home Services
Track quotes and site visits for a small service business.
Real Estate
Keep every buyer enquiry and follow-up in one place.
Is Bigin by Zoho CRM right for you?
A good fit when
- Small teams with one simple pipeline
Think twice when
- Teams needing multiple modules or complex automation
Not sure? See Zoho CRM or use the Zoho app finder.
Questions about Bigin by Zoho CRM
Bigin or Zoho CRM?
Bigin suits small teams with one simple pipeline. Choose Zoho CRM when you need multiple modules, advanced automation, approvals or custom logic. We can start on Bigin and migrate later.
Can I move from Bigin to Zoho CRM?
Yes. Zoho supports upgrading, and we plan the field mapping so nothing is lost.
How working with Flowpeak works
We deliver remotely from Chennai, India, and have no offices elsewhere. Harikrishnan, our founder, worked at several Zoho partner companies on 600+ implementations before founding Flowpeak in July 2024. He scopes every project, and our certified consultants deliver it.
Meetings in your working hours
Calls run on Google Meet, bookable 7:00 to 23:30 India time, Monday to Friday. That covers the UAE and Saudi working day, UK and European mornings and afternoons, and US East Coast mornings.
Your data stays yours
Everything is built in your own Zoho account and data centre. We work with the access you grant, sign an NDA and a data processing agreement before work starts, and you can remove our access at any time.
30 days of fixes after go-live
Anything that does not work as agreed is fixed at no extra cost for 30 days after go-live. After that, ongoing support is optional.
Paid by milestone
You pay by milestones agreed in your written quote. If the scope grows, we tell you and quote it before doing anything extra.
Common worries, straight answers
“Staff will resist changing habits and the rollout will stall.”
We roll out one team at a time, train each role on its own screens, and keep the first version simple. People adopt a system that removes work, so we cut steps before we add fields.
“Migration of years of historical data looks risky and slow.”
We clean and map your data first, run a test import that you check, and only then move the full history. Your old system stays readable until you sign off.
“We already pay for tools that sort of work; switching seems disruptive mid-season.”
We pick a quiet cut-over date with you and can run old and new side by side for a short period. Tools that work well can stay and be connected instead of replaced.
“Our process is unusual and off-the-shelf software will not fit.”
Most unusual steps fit with Blueprint stage rules, custom modules or a small Creator app. If something does not fit, we tell you in the first call.
Free download
Zoho CRM implementation checklist
A free step-by-step checklist for implementing Zoho CRM: process, fields, data migration, automation, integrations, training and go-live. Preview it
Where we deliver Bigin by Zoho CRM
We work remotely from Chennai, Tamil Nadu, India. See our regional pages for India, the USA, the UK, Canada, Australia and Europe. Learn about Flowpeak or read our blog.
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