UAE
Zoho for hospitality, tourism and events companies in Dubai
By Harikrishnan, Founder & Chief Zoho Consultant, Flowpeak · 10+ years in Zoho · Published · Last updated
Dubai hospitality and events companies use Zoho CRM for corporate, group and MICE enquiries, Zoho Backstage for event registration and ticketing, Zoho Bookings for tours and experiences, payment links through Telr, Network International or Stripe, and WhatsApp for guest communication. With Flowpeak, Zoho CRM setup starts from AED 1,850.
Zoho CRM setup from USD 500Fixed price in writing. Every service has a published price.
- Registered Zoho partner
- Calls in your business hours
- 30 days of free fixes
Hotels, tour operators, desert-safari and yacht companies, venues and event agencies in Dubai sell through many channels at once. Zoho keeps every enquiry, quote, booking and payment in one record. It sits alongside your hotel PMS or booking engine, not in place of it.
The typical setup
| Business | Zoho setup |
|---|---|
| Hotels (sales team) | Zoho CRM for corporate accounts, group and MICE enquiries, proposals and contracts |
| Tour and experience operators | Zoho Bookings or CRM with payment links and WhatsApp confirmations |
| Event agencies | Zoho CRM for clients, Backstage for registrations, Books for supplier bills |
| Venues | Zoho CRM for enquiries and holds, Books for deposits and invoices |
| Yacht and safari operators | Zoho CRM with bookings, payments and guest messages |
Details that matter
- Deposits and balance payments through Telr, Network International (N-Genius), Checkout.com or Stripe
- WhatsApp and email templates in English and Arabic
- Agent and reseller commissions tracked in CRM
- 5% VAT and tourism-related charges handled in Zoho Books; confirm treatment with your adviser
- UAE data centres in Dubai and Abu Dhabi available at signup
Prices in AED
| Item | Starting price |
|---|---|
| Zoho CRM setup | AED 1,850 |
| WhatsApp + Zoho CRM | AED 1,200 |
| Telr, Network International or Stripe + Zoho CRM | AED 1,200 |
| Checkout.com + Zoho CRM | AED 1,400 |
| Meta or Google lead ads + Zoho CRM | AED 1,400 |
Working with Flowpeak
We are based in Chennai, India and work with Gulf businesses remotely. We do not have staff in the Gulf. India is 1.5 to 2.5 hours ahead of Gulf time, so our working days overlap almost completely.
Want help putting this into practice? Flowpeak works as a Zoho consultant for Dubai companies, delivering remotely from Chennai. Book a free call to talk through your setup.
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- Fixed price in writing
- Paid by milestone
- 30 days of free fixes after go-live
- Registered Zoho partner
Frequently asked questions
Is Zoho good for hotels in Dubai?
Yes, for sales: corporate accounts, groups, MICE and contracts. Keep your PMS for operations.
Can Zoho sell event tickets?
Yes, with Zoho Backstage.
Can tour operators take online bookings?
Yes, with Zoho Bookings or CRM and a payment link.
Which payment gateways connect?
Telr, Network International, Checkout.com and Stripe, among others.
Can guests get WhatsApp confirmations?
Yes, with approved WhatsApp templates.
What does setup cost?
Zoho CRM setup starts from AED 1,850.
Do you have staff in Dubai?
No. We work remotely from India.
How long does a project take?
Usually three to six weeks.