Zoho for Dubai businesses: how each industry uses it

Quick view: industry and starting apps

Real estate brokers and developers

Brokerages pull leads from Property Finder, Bayut and Dubizzle into Zoho CRM, assign them to agents by area or language, and track viewings, offers and commissions. Developers add unit inventory and payment plans.

General trading and re-export

Trading companies use Zoho Inventory for stock across warehouses and free zones, Zoho Books for VAT-compliant invoices in AED and other currencies, and Zoho CRM for customer quotes and follow-ups.

Logistics and freight

Forwarders use Zoho CRM for enquiries and rate quotes and Zoho Creator for shipment jobs, documents and costing. Shipping and courier partners such as Aramex can be connected for tracking.

Hospitality and restaurants

Hotels, restaurants and event companies use Zoho CRM for corporate and event bookings, Zoho Desk for guest requests, and Zoho Books for invoicing.

Clinics and healthcare

Clinics use Zoho CRM or Creator for patient enquiries, appointments and reminders over WhatsApp, with reports on bookings by doctor and service.

Retail and e-commerce

Retailers connect Shopify or Salla stores and payment providers such as Tabby, Tamara or Telr to Zoho CRM and Books, so orders, customers and payments stay in sync.

Professional services and consultancies

Consultancies, corporate service providers and agencies use Zoho CRM for proposals, Zoho Projects for delivery, and Zoho Books for retainers and VAT.

Remote delivery from India

Flowpeak delivers Dubai projects remotely from Chennai, which is about one and a half hours ahead of the UAE. We do not have a team based in the UAE. Prices for common UAE integrations are published in AED on our pricing page.

UAE-specific setup checklist

• 5% VAT rates, tax registration number on invoices, and VAT returns in Zoho Books
• Corporate tax: keep clean books and reporting tags; confirm treatment with your tax adviser
• AED as base currency with USD, EUR and other currencies for trading
• Arabic and English document templates where customers need both
• Separate Zoho Books organisations for mainland and free-zone entities if they are separate legal companies
• WhatsApp Business Platform number for sales and support

Published starting prices for common Dubai needs

Portal and payment gateway integrations (Property Finder, Bayut, Telr, Tabby and others) each have their own page on our pricing hub.

Other UAE and GCC cities

We work the same way with businesses in Abu Dhabi and Sharjah, and across Saudi Arabia, Qatar, Kuwait, Bahrain and Oman, with prices published in local currencies.

Frequently asked questions