Data, security and compliance
Data, security and compliance: straight answers from Flowpeak Consulting, a Zoho implementation partner in Chennai, India, working with clients worldwide.
10 questions · Flowpeak Consulting, Chennai, India
Is Zoho secure?
Zoho provides encryption, access controls, two-factor authentication, audit logs and compliance certifications. Security also depends on configuration, which is part of our setup.
Where is Zoho data stored?
Zoho runs data centres in several regions, including the US, EU, India, Australia, Japan, Canada and Saudi Arabia, and has launched UAE regions. The region is chosen when the account is created.
Can Zoho help with GDPR?
Zoho provides GDPR tools for consent, data requests and retention. Compliance depends on how you configure and use them.
Can Zoho support HIPAA requirements?
Zoho offers a BAA for some products. Healthcare clients should confirm which apps are covered before storing patient data.
Who can see our data during a project?
Only the project team, with access limited to what the work needs. We remove our access and copies after sign-off on request.
Do you use our data for anything else?
No. Client data is used only to deliver the agreed project.
How do you protect data during migration?
We work from your exports, keep files in restricted storage, and delete working copies after sign-off.
Can we restrict what each user sees in Zoho?
Yes, with roles, profiles, sharing rules and field-level permissions.
Can Zoho keep an audit trail?
Yes. Zoho apps record changes in audit logs and record history.
Can we export our data from Zoho later?
Yes. You can export your data at any time.
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