Zoho basics

Zoho is a software company that makes 50+ cloud business apps, including CRM, accounting, inventory, HR, payroll, help desk, marketing, project management and a low-code app builder. The apps share data and users.

A bundle of Zoho apps licensed per person. Zoho describes Essentials as 15+ apps and Standard as 50+ apps, with All-Employee and Flexible User pricing.

Zoho's customer relationship management app for leads, contacts, deals, pipelines, automation and sales reporting.

A bundle of Zoho CRM with marketing, help desk, live chat, social, projects, surveys and analytics apps for customer-facing teams.

Zoho's online accounting app for invoicing, bills, banking, tax (GST, VAT, sales tax) and financial reports.

Zoho's inventory and order management app for stock, warehouses, purchase and sales orders, batches and serial numbers.

Zoho's low-code platform for building custom business apps, portals and workflows that connect to other Zoho apps.

Zoho's scripting language, used to add custom logic, calculations and integrations across Zoho apps.

A visual process that forces records to move through defined stages, with required fields, approvals and actions at each step.

Zoho's integration tool for connecting Zoho apps with other software without code, using triggers and actions.

Zoho's business intelligence app for dashboards and reports that combine data from Zoho and other sources.

Zoho's help desk app for support tickets, SLAs, a knowledge base and customer portals.

Zoho's HR app for employee records, attendance, leave, timesheets and performance.

Zoho's payroll app, available in selected countries, for salary processing and statutory compliance.

Zoho's simple pipeline CRM for very small teams. Zoho CRM offers more automation, customisation and integrations.

For most small and mid-sized businesses, Zoho CRM licences cost less per user than Salesforce, and implementation is usually simpler. Compare current prices on each vendor's official page.

Zoho CRM is usually cheaper as teams grow, because HubSpot's higher tiers cost more per seat. Compare current prices for your user count.

For many small and mid-sized businesses, yes, with Zoho Books. Check your tax, payroll and add-on needs first.

Yes, for most Indian SMEs that want online access and links to CRM and inventory, using Zoho Books with GST, e-invoicing and e-way bills.

Yes. Most Zoho apps have iOS and Android apps.