Zoho for Retail
The retailers who lose the most money aren't the ones with bad products — they're the ones whose online stock and store stock disagree with each other. Flowpeak sets up Zoho so every sale, in any channel, updates one inventory and one ledger.
Discuss Your ProcessWhat we usually find
Drifting Stock Counts
Online and in-store stock counts drifting apart until a stock-take forces a reconciliation.
Stranger Treatment
Repeat customers treated like strangers because purchase history isn’t linked to their profile.
Blind Marketing
Marketing campaigns sent to the whole list instead of the customers who’d actually respond.
What we'll ask you first
Before we build, we understand. Your answers shape the architecture of your Zoho retail stack.
Start with these answers- 1
How many store locations and/or online channels are we connecting?
- 2
What are you using for point-of-sale today, and does it need to integrate?
- 3
Is loyalty/repeat-customer tracking something you already do, even informally?
Where Zoho fits, function by function
We map every critical stage of your process to a specific, optimized Zoho tool.
Multi-store Inventory
One stock count across every store and channel, updated at the point of sale.
Customer & Loyalty CRM
Purchase history and preferences attached to every repeat customer.
Targeted Marketing
Offers sent to the segment likely to buy, not the whole database.
Finance & GST
Daily sales reconciled to the ledger automatically, GST-ready.
Store Operations
Digital opening/closing checklists and stock-count workflows.
Sales Analytics
Store-by-store and SKU-by-SKU performance in one dashboard.
The process, end to end
A seamless flow of data throughout your entire lifecycle.
Customer Visit
Sale & Stock Update
CRM Capture & Loyalty
Targeted Re-marketing
Reconciliation & GST
Store Performance
Ready to talk?
Tell us your current tools, your team size and your top priority — that's all we need to scope a first conversation. No generic sales pitch, no obligation.