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How to set up GST, HST and PST in Zoho Books for Canadian businesses

By Harikrishnan, Founder & Chief Zoho Consultant, Flowpeak · 10+ years in Zoho · Published · Last updated

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Canadian sales tax depends on where you sell, not only where you are. Zoho Books handles GST, HST, PST and QST well once it is set up in the right order. This is the order we follow for Canadian clients.

Before you start

  • Your GST/HST registration number, and PST or QST numbers if registered
  • The provinces you sell into
  • Which items and services are taxable or zero-rated
  • Your accountant's chart of accounts

Step 1: Organisation and tax registration

Set the organisation's province and enable tax, then enter your GST/HST number and any PST or QST registrations. Zoho Books uses the province of supply to choose the right tax.

Step 2: Check tax rates by province

  • GST only: Alberta, the territories, and as the federal part elsewhere
  • HST: Ontario and the Atlantic provinces
  • GST plus PST: British Columbia, Saskatchewan, Manitoba
  • GST plus QST: Quebec

Step 3: Customers, items and place of supply

Give each customer the right province and tax treatment, and mark items as taxable, zero-rated or exempt. A wrong province on a customer is the most common cause of wrong tax on Canadian invoices.

Step 4: Purchases and input tax credits

Record tax on purchases correctly so Zoho Books tracks input tax credits (ITCs) for your GST/HST return.

Step 5: Test and file

  • Raise test invoices for customers in your province, in an HST province and in Quebec
  • Check amounts with your accountant
  • Use the GST/HST report to prepare your CRA return, and PST or QST reports for provincial returns

Want help putting this into practice? Flowpeak works as a Zoho partner for Canadian businesses, delivering remotely from Chennai. Book a free call to talk through your setup.

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Frequently asked questions

Does Zoho Books support HST?

Yes. Zoho Books supports GST, HST, PST and QST, and applies the right tax by province of supply.

Can Zoho Books file my GST/HST return?

Zoho Books prepares the GST/HST report you use to file with the CRA. Confirm your filing process with your accountant.

Which Zoho data centre should a Canadian business use?

Zoho has a Canada data centre (zohocloud.ca), chosen when the account is created. We confirm it before set-up.

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