VoiceSpin and Zoho CRM integration

What is included

• Screen pop: Incoming and outgoing calls open the matching Zoho CRM record.
• Call logging and dispositions: Outcome, notes and recording links saved to the record.
• Campaign lists: CRM views used as calling lists.
• Reporting: Agent and campaign activity in Zoho CRM.

Who it is for

• Contact centres and inside sales teams on VoiceSpin
• Businesses running outbound campaigns
• Teams needing call data inside the CRM

How it works

1. Scoping call: we look at your Zoho setup and VoiceSpin account and confirm the scope and price in writing.
2. Build: we build the connection using Zoho’s APIs, Deluge functions or Zoho Flow, whichever is most reliable for your case.
3. Testing: we test with your real data and fix anything that does not match.
4. Go live and handover: we switch it on and walk your team through how it works.

Questions

How much does the VoiceSpin and Zoho CRM integration cost?

Flowpeak’s VoiceSpin and Zoho CRM integration costs ₹30,000 + GST in India, or USD 320 for the standard scope on this page. Prices in other currencies are listed above and exclude local taxes.

What is not included?

Zoho licences and VoiceSpin subscriptions or usage fees are paid by you to those providers. Extra modules, custom logic beyond the standard scope, or very large data volumes are quoted in writing before work starts.

How do we start?

Book a free scoping call. We confirm your Zoho edition and VoiceSpin account, agree the scope and price in writing, then build, test with your data and hand over.

Is there already a ready-made connector for VoiceSpin?

Some apps have a ready-made connector on the Zoho Marketplace. If one fits your process, we will tell you on the free scoping call. The fixed price covers what standard connectors usually leave out: mapping to your own fields, assignment rules, duplicate handling, follow-up automation, testing with your data and handover.