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Interakt and Zoho CRM integration

Send WhatsApp messages through Interakt from Zoho CRM and keep every chat on the customer record.

By Harikrishnan, Founder & Chief Zoho Consultant, Flowpeak Consulting · 10+ years in Zoho, involved in 600+ Zoho implementations · Last updated

Price

₹25,000 + GST (India)

Interakt is used mainly by Indian businesses, so this service is priced in rupees only.

Fixed price for the standard scope below.

Book a free scoping call

What is included

  • Send from CRM: Send WhatsApp messages to leads, contacts and deals through Interakt.
  • Templates: Reusable templates with CRM fields filled in.
  • Replies logged: Incoming replies matched to the right record.
  • Automated messages: Messages triggered by CRM events, such as a new lead or an upcoming appointment.

Who it is for

  • D2C brands and small businesses using Interakt
  • Teams sending order and payment updates on WhatsApp
  • Sales teams following up leads on WhatsApp

How it works

  1. Scoping call: we look at your Zoho setup and Interakt account and confirm the scope and price in writing.
  2. Build: we build the connection using Zoho’s APIs, Deluge functions or Zoho Flow, whichever is most reliable for your case.
  3. Testing: we test with your real data and fix anything that does not match.
  4. Go live and handover: we switch it on and walk your team through how it works.

Questions

How much does the Interakt and Zoho CRM integration cost?
Flowpeak’s Interakt and Zoho CRM integration costs ₹25,000 + GST for the standard scope on this page.
What is not included?
Zoho licences and Interakt subscriptions or usage fees are paid by you to those providers. Extra modules, custom logic beyond the standard scope, or very large data volumes are quoted in writing before work starts.
How do we start?
Book a free scoping call. We confirm your Zoho edition and Interakt account, agree the scope and price in writing, then build, test with your data and hand over.
Is there already a ready-made connector for Interakt?
Some apps have a ready-made connector on the Zoho Marketplace. If one fits your process, we will tell you on the free scoping call. The fixed price covers what standard connectors usually leave out: mapping to your own fields, assignment rules, duplicate handling, follow-up automation, testing with your data and handover.

Get a free Zoho audit

30 minutes with a senior Zoho consultant. No obligation.

  • Fixed price in writing
  • Paid by milestone
  • 30 days of free fixes after go-live
  • Registered Zoho partner
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