How do I migrate from Zoho Checkout to Zoho Billing?

Zoho has been moving Zoho Checkout users towards Zoho Billing, and in many accounts your customers and payments already appear in Billing. Before you switch off Checkout, confirm with Zoho support what has moved, recreate your payment pages in Billing, reconnect your payment gateway, and test a live payment. Do not cancel Checkout until recurring payments are confirmed to run from Billing.

Zoho Checkout was built for simple payment pages, while Zoho Billing handles plans, subscriptions, invoices and payment pages in one place. Because the products overlap, Zoho has been offering a path from Checkout to Billing. Some users see Billing open in read-only mode with their Checkout customers and payments already visible. That is a sign the move is in progress, not that it is finished.

Raise a ticket with Zoho support and ask three things: which records have moved, whether recurring payments will continue through the same gateway, and when Billing becomes the live system. Then rebuild each payment page in Billing, match prices, taxes and fields, and update the links or embed codes on your website. Reconnect Stripe, PayPal or your local gateway in Billing and confirm stored card details carry over.

Run one real low-value payment before switching links. Keep a short overlap where you watch both systems, and only then cancel Checkout. If you would rather have this set up for you, Flowpeak can plan the cutover and rebuild your pages.

Written by Flowpeak, a Zoho implementation partner. Zoho pricing and features change, so confirm current details on the official Zoho site. Free checklists | Ask us a question