Zendesk to Zoho Desk migration

What is included

• Tickets and history: Tickets, conversations and attachments moved to Zoho Desk.
• Contacts and accounts: Customers and organisations migrated and linked to their tickets.
• Knowledge base: Help articles moved to the Zoho Desk help centre.
• Rules and SLAs: Assignment rules, SLAs and canned replies recreated.

Who it is for

• Support teams looking to cut helpdesk costs
• Businesses joining support with Zoho CRM
• Companies consolidating on Zoho One

How it works

1. Scoping call: we look at your Zoho setup and Zendesk account and confirm the scope and price in writing.
2. Mapping and trial run: we map your data, run a trial migration and let you check the results.
3. Testing: we test with your real data and fix anything that does not match.
4. Cut-over and handover: we switch it on and walk your team through how it works.

Questions

How much does a Zendesk to Zoho Desk migration cost?

Flowpeak’s Zendesk to Zoho Desk migration costs ₹55,000 + GST in India, or USD 590 for the standard scope on this page and a standard data volume. Prices in other currencies are listed above and exclude local taxes.

Does the price change if we have a lot of data?

Yes. The fixed price covers a standard data volume. If you have a large amount of data, such as many years of history, a very high number of records or large attachment files, the price goes up. We look at your data on the free scoping call and confirm the final price in writing before any work starts.

What is not included?

Zoho licences and Zendesk subscriptions or usage fees are paid by you to those providers. Extra modules, custom logic beyond the standard scope, or very large data volumes are quoted in writing before work starts.

How do we start?

Book a free scoping call. We confirm your Zoho edition and Zendesk account, agree the scope and price in writing, then build, test with your data and hand over.