Zoho for businesses in SIPCOT Medical Devices Park, Oragadam
This page is for founders, plant heads, quality managers and accounts teams at units in the SIPCOT Medical Devices Park at Oragadam. We set up Zoho so that every device or lot you ship can be traced back to its components, its test results and its invoice, without a stack of spreadsheets and paper files.
Who works in SIPCOT Medical Devices Park, Oragadam
The park is built for medical device makers, with common testing facilities shared across units. A typical unit here assembles devices or sub-assemblies from bought-in components, sends parts out for machining, moulding or sterilisation as job work, and tests finished batches before release. Customers are usually hospital buyers, distributors and stockists across India, and sometimes overseas buyers. The work is batch driven. Each lot needs its component lots, test reports and release approval tied together, and a complaint from a hospital months later has to be traced back to a specific batch in minutes, not days.
Problems we hear from units here
- Component lot numbers, device serial numbers and test reports live in separate files, so a recall or complaint takes days to trace.
- Results from the park's common testing facility come back as PDFs that never get linked to the batch they belong to.
- Parts sent out for sterilisation, moulding or machining as job work are tracked in a notebook, and GST challans go missing.
- Distributor and hospital orders, demo units and returned devices are not visible in one place, so sales and stores argue over stock.
- Expiry and shelf-life dates on sterile items are checked by hand before dispatch.
How a Zoho setup runs for a unit in SIPCOT Medical Devices Park, Oragadam
- 1
Enquiry and tender
Hospital, distributor and tender enquiries are logged with the device model, quantity and required documents, and quotes go out from one template.
- 2
Order and approval
Confirmed orders become sales orders, and any regulatory or quality documents the buyer asks for are collected and signed digitally.
- 3
Component receipt
Incoming components are received against purchase orders with the supplier lot number and expiry recorded at the gate.
- 4
Build, job work and testing
A Creator app records which component lots went into each device batch, which parts went out for job work, and attaches the test report from the common facility to the batch.
- 5
Release and dispatch
Only batches marked as released can be picked, and the invoice and e-way bill carry the batch or serial numbers.
- 6
Complaints and service
Hospital complaints and field service requests open a ticket linked to the serial number, so the batch history is one click away.
- 7
Review
Management sees batch yield, open complaints, stock near expiry and receivables on one dashboard.
Zoho Sign
Zoho AnalyticsThe Zoho apps that usually fit
Zoho InventoryBatch and serial tracking with expiry dates fits devices and sterile consumables that must be traced lot by lot.
Zoho CreatorA custom batch record app links component lots, job work, test reports and release approval in a way stock software alone cannot.
Zoho BooksGST invoicing, e-invoicing and e-way bills with batch details printed on the documents your buyers check.
Zoho DeskComplaint and service tickets tied to device serial numbers give quality teams a clean trail.
Zoho WorkDriveTest reports, certificates and technical files stay in controlled folders instead of personal inboxes.
Zoho CRMTracks distributors, hospital buyers and tender deadlines in one pipeline.
Tax and compliance
We configure Zoho Books for GST invoicing, e-invoicing and e-way bills, with batch and serial numbers on each document. Parts sent out for sterilisation or machining are handled as job work under GST with proper challans and return tracking. Payroll can be set up for PF, ESI, TDS and Tamil Nadu professional tax. Medical device quality and regulatory records are your quality team's responsibility, so we build the record structure to match what they and your auditors ask for. We confirm current tax and labour rules with your chartered accountant before go-live.
Related industry set-ups
Questions from businesses in SIPCOT Medical Devices Park, Oragadam
Can Zoho trace a device back to its component lots?
Yes. Zoho Inventory tracks batches and serial numbers, and a small Creator app links each finished batch to the component lots and test reports behind it. That gives you a full trace in a search, not a hunt through files.
Can we attach reports from the park's common testing facility to each batch?
Yes. Reports are stored in WorkDrive or as attachments on the batch record, and a batch cannot be released until the report is attached and approved.
Will Zoho replace our quality management system?
Not by itself. Zoho handles orders, stock, traceability, complaints and accounts well. If you already run a separate quality system, we connect the records rather than duplicate them, and we tell you honestly where a specialist tool is the better choice.
Oragadam is a long drive from the city. Do we have to come to Chennai to meet you?
No. Most of our work runs over video calls with screen sharing, and that suits busy plant teams. If you prefer to meet in person, we can arrange an appointment in Chennai.
How long does a rollout take for a device maker?
Books and Inventory with batch tracking and job work usually take three to six weeks. Adding a Creator batch record app and Desk for complaints makes it a multi-app rollout of six to twelve weeks. For costs, see our pricing page or book a call.
How working with Flowpeak works from SIPCOT Medical Devices Park, Oragadam
We deliver remotely from Chennai, India, and have no offices elsewhere. Harikrishnan, our founder, worked at several Zoho partner companies on 600+ implementations before founding Flowpeak in July 2024. He scopes every project, and our certified consultants deliver it.
Meetings in your working hours
Calls run on Google Meet, bookable 7:00 to 23:30 India time, Monday to Friday. That covers the UAE and Saudi working day, UK and European mornings and afternoons, and US East Coast mornings.
Your data stays yours
Everything is built in your own Zoho account and data centre. We work with the access you grant, sign an NDA and a data processing agreement before work starts, and you can remove our access at any time.
30 days of fixes after go-live
Anything that does not work as agreed is fixed at no extra cost for 30 days after go-live. After that, ongoing support is optional.
Paid by milestone
You pay by milestones agreed in your written quote. If the scope grows, we tell you and quote it before doing anything extra.
Common worries, straight answers
“Staff will resist changing habits and the rollout will stall.”
We roll out one team at a time, train each role on its own screens, and keep the first version simple. People adopt a system that removes work, so we cut steps before we add fields.
“Migration of years of historical data looks risky and slow.”
We clean and map your data first, run a test import that you check, and only then move the full history. Your old system stays readable until you sign off.
“We already pay for tools that sort of work; switching seems disruptive mid-season.”
We pick a quiet cut-over date with you and can run old and new side by side for a short period. Tools that work well can stay and be connected instead of replaced.
“Our process is unusual and off-the-shelf software will not fit.”
Most unusual steps fit with Blueprint stage rules, custom modules or a small Creator app. If something does not fit, we tell you in the first call.
Nearby industrial estates
- SIPCOT Industrial Growth Centre, OragadamSIPCOT industrial park, Kanchipuram
- Sriperumbudur-Oragadam industrial corridorIndustrial corridor (SIPCOT parks plus private industrial and warehousing parks), Kanchipuram
- SIPCOT Industrial Park, PillaipakkamSIPCOT industrial park, Kanchipuram
- SIPCOT Industrial Park, Vallam-VadagalSIPCOT industrial park with an aerospace park, Kanchipuram
See all industrial estates in and around Chennai or our Zoho partner page for Chennai.