Kerala
Zoho Bookings and CRM for Kerala resorts, homestays and Ayurveda centres
By Hari, Flowpeak ·
Kerala tourism runs on direct enquiries, travel agents and online portals. Resorts and Ayurveda centres lose revenue when enquiries wait or package details are unclear.
One inbox for enquiries
Capture website, phone, WhatsApp and agent enquiries in Zoho CRM. Share package options, record preferences and trigger confirmation emails.
Packages, payments, repeat stays
Use Zoho Bookings for treatment or tour slots, Books for advances and balance payments, and Campaigns to invite past guests to return. Agent commissions can be tracked per booking.
Operational details
- Season-wise rate cards
- Treatment schedules per therapist
- Guest feedback surveys
- Travel agent performance
Frequently asked questions
Does Zoho replace a hotel PMS?
For larger properties a PMS may still be needed. Zoho often handles CRM, payments and marketing around it.
Can guests book online and pay?
Yes, with Bookings and payment gateway options available in your region.
Related
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