Who can help set up and run our Zoho Campaigns?

You have three options: train someone in-house using Zoho's guides and support, hire a freelance email marketer who knows Zoho Campaigns, or work with a Zoho partner who sets up the account, domain authentication, lists, CRM sync and templates, and then trains your team or runs campaigns for you. Choose based on how often you send and who owns the content.

Setup is a one-off job that is worth doing properly. It covers verifying your sending domain, setting up authentication so emails reach inboxes, importing and cleaning lists, consent fields, CRM sync, templates in your branding, and basic reports. Mistakes here, such as importing contacts without consent, cause deliverability problems that are hard to fix later.

Running campaigns is ongoing work: planning, writing, designing, sending, testing and reporting. Many businesses keep this in-house once the setup is solid, because they know their customers best. Others hire a freelancer or agency for content and design.

A sensible split is to get expert help for setup and the first few campaigns, then hand over with a short training session and a simple monthly checklist. If you would rather have this set up for you, Flowpeak can configure Zoho Campaigns, connect it to Zoho CRM and train your team.

Written by Flowpeak, a Zoho implementation partner. Zoho pricing and features change, so confirm current details on the official Zoho site. Free checklists | Ask us a question