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How do I migrate email from Google Workspace to Zoho Mail?

Set up your domain and users in Zoho Mail, then use the migration tool in the Zoho Mail admin console to copy mailboxes from Google Workspace, usually through a Google service account or IMAP. Run the migration before switching MX records, switch MX at a quiet time, then run a final pass. Move contacts and calendars separately.

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Start in Zoho Mail by adding and verifying your domain, then create users and groups to match your Google accounts. Do not change MX records yet. Mail keeps flowing to Google while you copy the history. Plan aliases and groups now, so addresses like sales or info land in the right place on day one.

Use the data migration option in the Zoho Mail admin console. For Google Workspace you usually set up a service account in Google Cloud with the right API scopes and domain-wide delegation, then upload its key to Zoho. IMAP with app passwords is an alternative for smaller moves. Large mailboxes take time, so start a few days before the cut-over.

On cut-over day, change MX records to Zoho, update SPF and add Zoho's DKIM key. Run a final migration pass to catch mail that arrived during the switch. Export contacts and calendars from Google and import them into Zoho. Reconnect phones and desktop clients, and keep Google active for a short overlap in case anything was missed. Check the current Zoho help page for exact migration steps.

Key points

  • Add and verify the domain in Zoho Mail and create users and groups.
  • Set up a Google service account or IMAP access for migration.
  • Run the mailbox migration from the Zoho Mail admin console.
  • Switch MX, SPF and DKIM records at a quiet time.
  • Run a final pass, then move contacts and calendars.

Common questions

Will Gmail labels come across?

Labels are generally migrated as folders, and emails with several labels may appear in more than one folder.

How long does the migration take?

It depends on mailbox sizes and API limits, so large mailboxes can take hours or days.

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Written by Flowpeak, a Zoho implementation partner. Zoho pricing and features change, so confirm current details on the official Zoho site. Free checklists | Ask us a question

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