Which apps are included in Zoho One?
Zoho One includes more than 50 Zoho apps under one licence, including CRM, Bigin, Books, Invoice, Billing, Expense, Inventory, Commerce, Payroll, People, Recruit, Desk, Assist, Projects, Sprints, Mail, Cliq, WorkDrive, Sign, Vault, Forms, Creator, Analytics and Flow. Zoho FSM, Zoho Voice and Zoho ERP are not in its published app list.
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Zoho's Zoho One plan details page groups the apps by department. Sales: CRM, Bigin, Sites and Bookings. Marketing: SalesIQ, Campaigns, Social, Survey, Forms, PageSense, Backstage, Marketing Automation, Thrive, LandingPage, Publish, Apptics and TouchPoint. Support: Desk, Assist and Lens. HR: People and Recruit. Legal: Contracts. Business process: Creator, Analytics, DataPrep, Flow and RPA. It also lists Log360 Cloud and CommandCenter, plus Zoho Directory for admin and single sign-on.
Finance in Zoho One covers Books, Invoice, Billing, Expense, Inventory, Checkout, Payroll and Commerce. Productivity covers Mail, Cliq, Projects, Sprints, Connect, Learn, TeamInbox, WorkDrive, Sign, Vault, Meeting, Notebook, Vani and Tables. WorkDrive brings the Writer, Sheet and Show editors with it. So for most small and mid-size businesses, the accounting, stock, HR, support and email apps people search for are already inside the bundle.
Some apps are not in that list at the time of writing. Zoho FSM (field service), Zoho Voice (business phone), Zoho Practice (for accounting firms) and Zoho Catalyst (developer platform) appear only as integrations or not at all, so plan to buy them separately. Zoho ERP is a separate product that Zoho currently sells for India only. Bundles such as CRM Plus, Workplace and Marketing Plus are subsets of Zoho One rather than extras.
Two cautions. Payroll depends on your country: Zoho Payroll only runs in the countries Zoho supports, so having it in Zoho One does not mean it works for your staff. And each app inside Zoho One still has usage limits, such as rows in Analytics or envelopes in Sign. Check Zoho's own Zoho One plan details page for the edition and region you are buying before you rely on a specific feature.
Key points
- Included: CRM, Bigin, Books, Invoice, Billing, Expense, Inventory, Checkout, Commerce, Payroll
- Included: People, Recruit, Desk, Assist, Lens, Projects, Sprints, Mail, Cliq, WorkDrive, Sign, Vault
- Included: Forms, Survey, Campaigns, Marketing Automation, SalesIQ, Social, Creator, Analytics, Flow, Contracts
- Not in the published list: Zoho FSM, Zoho Voice, Zoho Practice, Zoho Catalyst
- Zoho ERP is a separate, India-only product at the time of writing
- Payroll works only in countries Zoho Payroll supports
Common questions
Is Zoho Books, Inventory or Creator included in Zoho One?
Yes. Books, Inventory and Creator are all in Zoho's published Zoho One app list, along with Invoice, Billing, Expense, Analytics, Flow, Forms and Sign.
Is Zoho FSM or Zoho Voice part of Zoho One?
Not at the time of writing. Neither appears in Zoho One's app list on Zoho's plan details page, so treat them as separate subscriptions and confirm with Zoho.
Is Zoho ERP part of Zoho One?
No. Zoho ERP is a separate product that Zoho currently offers only for India. It is not in Zoho One's published app list.
Is Zoho Payroll included in Zoho One everywhere?
Payroll is listed in Zoho One, but it only works where Zoho Payroll is available, such as the US, India, Canada and the GCC countries at the time of writing.
Sources and further reading
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Written by Flowpeak, a Zoho implementation partner. Zoho pricing and features change, so confirm current details on the official Zoho site. Free checklists | Ask us a question