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How do I integrate Zoho People attendance with an eSSL or other biometric device?

Zoho People can receive punch data from biometric devices such as eSSL through its biometric integration options. Typically, the device logs punches to local software or a database, and a Zoho People connector or the attendance API pushes those punches to Zoho People, matched by employee ID. Map each device user ID to the right employee and test with a few staff first.

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Most eSSL and similar devices store punches locally and sync them to desktop or server software at your site. Zoho People provides biometric integration tools and an attendance API to import those punches. The common setup is a small tool on a computer at the site that reads the punch data and sends it to Zoho People at set intervals.

The key step is mapping. Each person has a user ID on the device, and that must match the employee ID or a mapped field in Zoho People. Mismatches are the main reason punches do not appear. Also check time zones, shift settings and how Zoho People treats first in and last out, so attendance and overtime calculate correctly.

Keep the sync computer running and connected, or punches will queue. Test with a small group across a full week, including night shifts. If you would rather have the device link, shifts and leave rules set up together, Flowpeak sets up Zoho People attendance for Indian businesses remotely.

Key points

  • Confirm your device model and how it stores punch data.
  • Set up Zoho People's biometric integration or the attendance API.
  • Map each device user ID to the employee ID in Zoho People.
  • Configure shifts and attendance rules.
  • Test with a small group for a full week.

Common questions

Does the sync need a computer running all the time?

In most setups, yes. A machine on site must stay on to forward punches to Zoho People.

Can Zoho People work without a biometric device?

Yes. Staff can check in through web, mobile with geo-fencing, or the kiosk app.

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Written by Flowpeak, a Zoho implementation partner. Zoho pricing and features change, so confirm current details on the official Zoho site. Free checklists | Ask us a question

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