How do I set product-specific shipping rules in Zoho Commerce?

Zoho Commerce handles shipping through zones and rates, which can be flat, weight-based or order-value based. The practical way to get product-specific shipping is to set accurate item weights and use weight-based rates, or use any product-level shipping options your edition offers. Check the current Zoho Commerce help pages, as shipping options have been expanding.

Shipping in Zoho Commerce starts with zones, such as domestic, a region, or international. Inside each zone you add rates, which can be a flat charge, based on weight, or based on order total, and you can offer free shipping above a threshold. These rules apply to the cart as a whole, which is why product-specific charges need a little planning.

The most reliable approach is weight. Give each item an accurate shipping weight, including heavy or bulky items, and build weight bands in each zone. A heavy item then pushes the order into a higher band automatically. For items that cannot ship to some areas, limit which zones you sell to, or mark them for local pickup if that suits your business.

Some editions and updates add more control, such as per-product charges or shipping profiles, and connections to carriers for live rates. Because these options change, check the current help page for your plan before building a workaround. Always test with real carts that mix light and heavy items, and confirm the charge shown at checkout matches what you expect.

Written by Flowpeak, a Zoho implementation partner. Zoho pricing and features change, so confirm current details on the official Zoho site. Free checklists | Ask us a question