Does Zoho Sign support qualified electronic signatures (QES) for the EU?
Yes. Zoho Sign supports qualified electronic signatures under the EU eIDAS rules through integrations with qualified trust service providers. The signer verifies their identity with the provider, and the signature is created with a qualified certificate. Available providers and countries change, so check Zoho Sign's current QES options for your signers' countries.
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eIDAS defines three levels of electronic signature: simple, advanced and qualified. A qualified electronic signature has the same legal effect as a handwritten signature across the EU. It requires identity verification and a qualified certificate issued by a trust service provider on the EU trusted list.
Zoho Sign offers QES by working with qualified providers. When you send a document, you choose the qualified signature option for the recipient. The signer completes identity verification with the provider, often through a video check, an eID app or a national ID, and then signs. QES usually costs extra per signature, so check pricing in your plan.
Most business documents do not need QES. Simple or advanced signatures are enough for many contracts. Use QES where law or your counterparty requires it, such as some employment, property or regulated documents. Ask your legal adviser which level each document type needs in your country.
Key points
- Confirm which documents legally need QES.
- Check Zoho Sign's current QES providers for your signers' countries.
- Enable the qualified signature option in your account.
- Choose QES for the right recipients when sending.
- Test the signing flow with a colleague first.
Common questions
Is a QES valid in all EU countries?
Yes. Under eIDAS, a QES from one member state is recognised in all others.
Does QES work for UK signers?
The UK has its own version of the rules. Check whether your provider supports UK signers.
Sources and further reading
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Written by Flowpeak, a Zoho implementation partner. Zoho pricing and features change, so confirm current details on the official Zoho site. Free checklists | Ask us a question

