Does Zoho Commerce support B2B pricing and price lists?
Zoho Commerce can handle some B2B selling, and Zoho has been adding B2B features such as customer-specific pricing, price lists and quote requests. How much is available depends on your edition, region and whether you connect Zoho Inventory, which has mature price list support. Check the current Zoho Commerce help pages and test your pricing rules before promising them to trade customers.
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B2B buyers usually need three things: prices that differ by customer or group, minimum order quantities, and payment terms such as net 30. Price lists let you set different prices or percentage markups for groups of customers. Zoho Inventory and Zoho Books have supported price lists for years, and Zoho Commerce shares the same items and contacts when they are connected in one organisation.
For the storefront itself, check whether logged-in trade customers see their own prices, whether you can hide prices from guests, and how quotes or purchase orders are handled. Zoho has released B2B-focused features for Commerce, but the detail varies, so test with a sample trade customer account before launch.
If your rules are complex, such as tiered pricing by quantity, contract prices per SKU or approval of large orders, you may need custom functions or a separate portal built in Zoho Creator that connects to Inventory. Map your pricing rules on paper first, then confirm each one in a trial.
If you would rather have the trade pricing set up and tested for you, Flowpeak Consulting can map your price rules to Zoho Commerce and Inventory and build anything the standard features do not cover. We test every rule with a sample trade account before your customers see it.
Key points
- Write down every pricing rule your trade customers expect.
- Check current B2B features in the Zoho Commerce help pages.
- Set up price lists in Inventory or Books if you use them.
- Test with a sample trade customer login.
- Plan custom work only for rules the standard features cannot handle.
Common questions
Can I hide prices from visitors who are not logged in?
Check the current storefront settings for your edition, as B2B options have been changing.
Do Zoho Commerce and Inventory share price lists?
When connected in the same organisation they share items and contacts. Test how price lists apply on the storefront.
Sources and further reading
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Written by Flowpeak, a Zoho implementation partner. Zoho pricing and features change, so confirm current details on the official Zoho site. Free checklists | Ask us a question